Tech help for the parents and grandparents you love
Plain-English guides for adult kids: which devices fit your parent's situation, how to set them up step by step, and how to keep them safe from AI scams.
What's your parent's situation?
Scam alert: the "grandkid in trouble" call
Scammers can copy a voice from a short online video. If a call sounds like family asking for money, hang up and call that person back on a number you already have. Read the family code word plan.
Start here
Best tablet for a parent with dementia
How to pick a tablet (or a simpler device) for a parent with memory loss, and how to lock the screen down so it stays simple.
How to block spam and scam calls on a parent's phone
Simple settings for iPhone, Android and landlines that cut down on scam calls reaching your parent.
How to explain ChatGPT to your mom in 5 minutes (and safe first prompts)
A simple script for introducing ChatGPT to a parent or grandparent, with first questions to try together and 4 safety rules.
Gemini vs Siri vs Alexa for a grandparent: which assistant to set up
How to choose a voice assistant based on the devices your parent or grandparent already has, plus easy first commands.
Is it safe for my parent to use ChatGPT? Privacy settings to change first
A short privacy checklist for ChatGPT and Gemini, using the companies' own help pages, plus what never to share.
Jitterbug Flip3 vs Smart5 for a parent with memory loss
A plain comparison of Lively's two senior phones, and which one tends to fit a parent who gets confused by touchscreens.
Large-text phone setup for a parent with low vision (iPhone and Android)
A checklist to make text bigger, screens easier to see, and the phone easier to use for a parent with macular degeneration or other low vision.
How to turn on Live Captions on a parent's iPhone or Android
Step-by-step instructions to show spoken words as text on screen, for parents with hearing loss.
Medical alert for a parent who lives alone and won't wear a pendant
Options for parents who refuse the help-button necklace, from watches to wrist styles to phones with a help button.
How to set up Medical ID and emergency contacts on a parent's phone
Step-by-step setup so first responders can see allergies, medications and emergency contacts from a locked iPhone or Android phone.
How to set up an iPad for an 84-year-old, step by step
A printable checklist for turning a regular iPad into a simple, big-button tablet using Apple's Assistive Access.
A video doorbell a parent with low vision can actually use
How to set up a video doorbell so a parent with poor eyesight can see and talk to visitors, and what to check before you buy.
Voice-clone "grandkid in trouble" scam calls, and a family code word plan
What an AI voice-clone scam call sounds like, how to explain it to your parents, and a simple plan to stop it.
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